OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
61 ratings and 36 comments received in the last 90 days.
01 June 2025
Stephen James was fantastic from the start to the handing over the new car.
15 August 2025
Very pleasant
14 August 2025
The apprentice who looked after me and my car was excellent.
13 August 2025
See above
13 August 2025
Probably the smoothest car buying process, Lee Madden was very helpful and attentive
01 August 2025
Seamless service
31 July 2025
Yes, I could see they were unexpectedly short staffed but this did not impact the service - really helpful and engaging
30 July 2025
Great service provided.
29 July 2025
As i am elderly and have a motorbility car i was looked after and the salesman Imram Hassan explained everything kindly.
29 July 2025
I brought my mini to you for you to diagnose why alarm sounding. You said it was a faulty motion sensor and replaced it but still have the problem. Rear brake lights. Not sure what the issue is here but you need to explain more. Car coming back 6/8
26 July 2025
Very happy
16 July 2025
Lee Madden was my point of contact and he was brilliant. Very knowledgable about the product and went above and beyond to make this a very enjoyable experience for me and my family. A real asset to your team.