OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
77 ratings and 56 comments received in the last 90 days.
17 March 2025
The salesman was polite, helpful, going above and beyond, to assist me. Offering help after the delivery of my car.
26 February 2025
Really happy. I was surprisingly quite anxious on the delivery day, but Lee made it fun and personalised. Seeing the car get lowered in the lift with my chosen music playing was a really nice touch! He then revealed the car and explained everything.
11 May 2025
Very quick
07 May 2025
Service from a young man who clearly knew what customer service actually means.
03 May 2025
The staff are always polite and very helpful also like the fact that they clean and hoover the car before you pick it up although it wasn't up the usual standard
30 April 2025
Everything was completed quickly and my car was returned to me immaculate
29 April 2025
same as above
29 April 2025
Customer service was excellent
29 April 2025
See above
26 April 2025
Friendly and efficient.
26 April 2025
The service I received from Khalid and those who worked on my car was personable, swift and well communicated. Despite being understaffed on the day, I did not have to wait more than 5 minutes, and the service took the expected time.
24 April 2025
Efficient and friendly
11 May 2025
Lee made the process as smooth as possible